Job Overview
We are seeking a highly organized and motivated eCommerce Administrator to join our Team. The successful candidate will play a critical role in managing and optimizing our Logicom eCommerce B2B portal across various countries. The ideal candidate has a strong grasp of eCommerce operations, excellent problem-solving skills, and the ability to collaborate effectively with cross-functional Teams.
Duties & Responsibilities
- Overseeing the day-to-day administration and content updates of the Logicom eCommerce portal across multiple international markets.
- Responsible for regularly updating pricing information for existing items across our B2B websites.
- Overseeing the creation and management of Stock Keeping Units (SKUs) and their addition to the eCommerce platform.
- Collaborating with Product Managers and Partners to identify and resolve web-related issues. Coordinating with web developers to address technical problems promptly and efficiently.
- Administering and ensuring the integrity of the ERP system, maintaining accurate and current information for various countries.
- Collaborating with web developers to facilitate the integration of new features and enhancements from the ERP system into the eCommerce platform.
- Striving to meet and exceed the annual targets established for company’s eCommerce platform.
- Responding to new inquiries regarding the eCommerce platform, ensuring timely and precise solutions to user queries and issues.
- Identifying and leveraging opportunities for process improvement and increased efficiency within eCommerce operations and proposing and implementing strategies to improve overall user satisfaction.
- Conducting training sessions for both internal Product Managers and external partners to optimize their use of the eCommerce platform.
- Performing any other duties or tasks as required by management, contributing to the successful execution of eCommerce operations.
Skills & Qualifications
- Possession of a Bachelor's degree in Management Information Systems, Computer Information Systems, eCommerce, or a field that is closely related.
- Relevant experience in eCommerce, preferably within a multinational environment will be considered an advantage.
- Previous experience with Microsoft Dynamics 365 Business Central, Navision, or other Enterprise Resource Planning (ERP) systems will be considered an advantage.
- Familiarity with eCommerce platforms, web technologies and servers’ management will be considered an advantage.
- Basic knowledge of programming in languages such as Java or HTML will be considered an advantage.
- Understanding Google Analytics 4, GTM and Power BI is a plus.
- Proficient verbal and written communication skills in both the Greek and English languages are required.
- Strong organizational and time management skills.
- Ability to work effectively in both independent and team-based work environments.
- Computer proficiency and willingness to learn other web-based tools.
- Superior problem-solving capabilities accompanied by a proactive stance towards the identification and resolution of issues.
- Detail-oriented and organized, with the ability to manage multiple tasks simultaneously.
Reporting
eCommerce Sales & Marketing Manager
Equal Employment Opportunity
Logicom is committed to provide equal employment opportunities for all regardless of their race, colour, sex/gender, religion, age, marital status, cultural background, disability, nationality, and political opinion. Employees are hired solely based on a specific vacancy’s requirements, taking into consideration the qualifications, previous experience, and potential of each individual candidate.
We reserve the right to remove the announcement at any point in time when a satisfactory number of applications have been received.
Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.