Cisco CX & Software Business Development Manager - Logicom Distribution - Dubai, UAE

Job Overview

We are currently seeking to recruit a professional to assume the role of Cisco CX and Software Business Development Manager, part of the Cisco Central Team. The position is based in Dubai.

This job is for a dedicated Cisco CX and SW BDM responsible for the sales, post-sales adoption and renewals of Cisco Software solutions. The candidate will be responsible for driving adoption of Cisco software technologies, identify growth opportunities to expand Cisco’s footprint while demonstrating the value and benefit of these to Logicom’s Partner and/ or their customers. Key to success are the cross-functional relationships that the person will develop and maintain within the Cisco Team, the partners, and various other stakeholders.

Duties & Responsibilities

• Representing the owner of Cisco Software and Software Renewals business across Gulf.
• Achieving the budgeted sales volumes & revenues of the company for the Gulf Region as well the vendor’s sales targets while keeping track of the business pipeline and providing accurate sales forecast.
• Owning the complete partner lifecycle of onboarding, adoption, expansion and renewal.
• Managing the relationship with the Vendor for our initiatives and priorities on Software, XaaS, Recurring Software business and Cisco Enterprise Agreements.
• Delivering Customer Success plans and Business Outcomes to partners based on agreed KPIs.
• Ensuring proper delivery, onboarding and adoption of products and services, conducting ongoing operational reviews.
• Meeting with Partners to strengthen relationships, conducting gap analysis, reporting on software usage and leading value driven discussions.
• Identifying potential RSW opportunities with the potential of x-selling with a new solution, upselling to higher license count or offer tier or converting to an Enterprise Agreement.
• Managing and growing the business relationship with active Cisco Partners and enabling and training new Partners in Cisco Software, Recurring Software, Enterprise Agreements, XaaS offerings and our Cloud Marketplace storefront.
• Being responsible for the execution of Cisco marketing activities.
• Presenting at Cisco and Logicom partner events and internally on the initiatives.
• Presenting at Cisco’s and Internal QBRs (Quarterly Business Reviews) the sales results and justifying any deviations from the plans and the action required to reduce the gaps.
• Identifying potential cross-selling and upselling opportunities and effectively managing the conversion to Enterprise Agreements of eligible Software Renewal opportunities.
• Being able to present at Vendor meetings, channel partner events and internal QBR meetings.
• Training and supporting our internal sale Teams on new vendor updates, offerings etc.

Skills & Qualifications

• University degree in Engineering or Computer Engineering, Business Administration, Management Information Systems, or equivalent area.
• Minimum three years’ experience in IT Sales, Business Development or Presales or IT Architect role ideally within a distribution channel.
• Good background and experience of Cisco Software, Cisco Customer Success and Lifecycle, Cisco Security, Enterprise Agreements, and proficiency with various Cisco tools will be considered a plus.
• Holder of any Cisco certification and/or Specialization is an advantage.
• Excellent communication and presentation skills 

• Creative Thinking, Active Listening, and thrive in team-oriented environment.
• Fluent in English (Oral / Verbal), Arabic is a plus.
• Ability to travel.
• Highly motivated, committed, with a genuine desire to succeed in business development and sales.

Reporting

To the Cisco Central Team Services and Software Manager.

Remuneration

An attractive remuneration package will be offered to the successful candidate according to qualifications and experience.

Equal Employment Opportunity

Logicom is committed to provide equal employment opportunities for all regardless of their race, color, sex/gender, religion, age, marital status, cultural background, disability, nationality and political opinion. Employees are hired solely based on a specific vacancy’s requirements, taking into consideration the qualifications, previous experience and potential of each individual candidate.

We reserve the right to remove the announcement from circulation at any point in time when a satisfactory number of applications has been received.

Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.