RMA Administrator - Logicom Distribution - Nicosia, Cyprus

Logicom Group Careers Distribution RMA Administrator - Logicom Distribution - Nicosia, Cyprus

Job Overview

The RMA Administrator is mainly responsible for handling the day-to-day RMA activities of the company.

Duties & Responsibilities

  • Ensuring a high level of customer service.
  • Handling the day-to-day RMA receiving activities.
  • Liaising with customers to understand the need to return the products.
  • Performing basic and necessary checks to the returned products to make sure about the malfunction/ need for return.
  • Processing product returns to suppliers.
  • Reviewing current processes on a regular basis and implements new processes as required.
  • Warehouse petty cash handling and responsibility.
  • Customer invoice collection as required.
  • Working with the shipping department as required to expedite order shipments.
  • Organizing the deliveries to customers.
  • Any other duties assigned by the warehouse Manager as needed.

Skills & Qualifications

  • Two to three years working experience in a similar job in IT, retail, FMCG handling returned products or handling customer technical issues with high tech products or appliances.
  • Good understanding of the IT environment and up to date on IT latest developments.
  • Language proficiency in Greek and English.
  • University Degree in IT or Management field.
  • Commitment to provide best-of-class service to customers.
  • Act as a reliable and dependable advisor to customer needs.
  • Passion to continuously learn in a fast-paced and challenging technology area.

Reports to

Distribution Manager

Remuneration

An attractive remuneration package will be offered to the successful candidate according to qualifications and experience.

Equal Employment Opportunity

Logicom is committed to provide equal employment opportunities for all regardless of their race, colour, sex/gender, religion, age, marital status, cultural background, disability, nationality and political opinion. Employees are hired solely based on a specific vacancy’s requirements, taking into consideration the qualifications, previous experience and potential of each individual candidate.

Disclaimer

We reserve the right to remove the announcement from circulation at any point in time when a satisfactory number of applications has been received.

Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.

Country: Cyprus
Company:Logicom Distribution
Seniority: 1-3 years experience
Date: 12/11/2024

Apply

By pressing the Personal Data Protection Consent button below you are providing to Logicom your express consent to the effect that your personal data will be processed by Logicom exclusively for the purposes of this recruitment exercise. Your personal data will be retained by Logicom for the period of six (6) calendar months after the submission of your CV.

The Logicom Data Protection Officer (hereinafter mentioned as ‘the DPO’) is Mr. Georgios Georgiou and his contact details are as follows: e-mail address dataprotection@logicom.net, contact telephone number +357 22551000, contact fax number +357 22514294, and postal address 26 Stasinou Avenue, 2003 Strovolos Cyprus. You may contact, in Greek or English, with the Logicom DPO during the working hours 08:00 until 17:30 from Monday to Friday. You have the right to withdraw your consent at any point in time including the period of six (6) calendar months after the submission of your CV. The withdrawal of your consent shall not affect the lawfulness of your personal data processing based on your consent before its withdrawal. You have the rights to have your personal data inspected, rectified and deleted – erased, at any point in time including the period of six (6) calendar months after the submission of your CV. To that effect you can exercise any of your above – mentioned rights, including that of the withdrawal of your consent, by communicating in writing, in Greek or English, with the Logicom DPO by means of e-mail communication or fax communication using his above –mentioned contact details.

Please see Logicom’s Data Privacy Policy for details on how our company uses your personal data.

PRE-EMPLOYMENT CANDIDATE PRIVACY NOTICE FOR MEDICAL ASSESSMENT BEFORE HIRING

You agree that subject to the completion of the recruitment process and provided that you receive a conditional offer for employment, you will go through a Fit-For-Work assessment by the Company’s Doctor. The Doctor defines the medical tests needed and performs the examination. You will need to sign a Data Privacy consent with the Company Doctor. The Company Doctor will provide a Fit-For-Work assessment with possible comments to the Company. This assessment will be one of the elements taken into consideration for providing a final offer. Other elements include but are not limited of, verification of the educational certifications, the references, and the work permits (if applicable).

Logicom will keep the Fit-For-Work assessment as part of your HR records if your Employment Contract is signed. If the Employment Contract is not signed, the Fit-For-Work assessment will be destroyed upon such confirmation.

We process the above data as part of the preparation to enter into a legal agreement.

Note that a separate agreement between you and the Company Doctor regarding Data Privacy will need to be signed.